Contact
Corrections carry more weight here than compliments. If a cap, a cashier window or a spin count on our ranking has drifted away from what the operator now publishes, that is the message we want, and it goes to the top of the queue.
The address is [email protected]. Three details let us settle a query in one exchange: which brand you mean, which figure looks wrong, and the page where you found the current version. A screenshot of the terms works better than a description of them. Replies go out in English on working days in New Zealand, and rarely take longer than a day.
What falls outside our remit is worth stating plainly. No account on this site belongs to us, so a held balance, a stalled verification or a forfeited bonus has to be raised with the operator itself. Nor do we offer legal or financial guidance. Should the licensing body behind a brand accept player complaints, we can tell you where that form sits.